Setting the naming format

You are able to set how the names of participants are shown in your messages. To automatically show the name of a participant in your message, you will use the word 'recipient name' in email messages. This word will be replaced by the naming format you set. Read more about automatic replacements here.

Take these steps to set the naming format:

1. From your dashboard go to Email settings.
2. Under Recipient settings you will choose the naming format you wish to use
   
   

The 5 different options will be shown to participants in communication as follows:

1. Dear Firstname                                                                                                                     The first name of the participant will be shown. For example: Dear John
2. Dear Firstname Lastname                                                                                                     The First name and last name of the participant will be shown. For example: Dear John Doe
3. Dear Mr./Ms. Lastname                                                                                                         Mr. or Ms. and last name will be shown. For example: Dear Mr Doe
4. Dear Dr./Mr./Ms. Lastname                                                                                                 
   The title, Mr. or Ms., first name and last name of the participant will be shown. For example: Dear Dr. Mr. John Doe