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Event Check-in equipment guide

This article will guide you step-by-step on setting up our Event Check-in equipment at your event.

What is included?

The following equipment is included:

  1. Artboard 1-2Badge printer
  2. Badge holder &  catcher
  3. Printer maintenance box
  4. Printer ink
  5. Tablet
  6. Tablet stand
  7. Cables & charger
     

flightcase_insidehow_to_lift

 

 

 

 

 

Holding and lifting the printer is best by the front lip, and under the back, as seen in the picture on the left.

Setting up the printer

  1. Start by taking out the printer (1), and place it at your check-in desk, the front side (with the aanmelder.nl sticker)  facing away from the guests.  
  2. Plug-in the printer by using the black power cable from (7).
  3. Press and hold the printer's power button (top left of the printer) whilst switching the black power switch to ON. You will hear the printer's fans starting up, and it will show the message "initializing" on the screen.
  4. Take out the badge catcher & holder (2), and place the badge holder against the back of the printer.
  5. Install the badge catcher at the front of the printer, by slightly pressing on its sides. You can adjust it to the full length by pulling the dark grey lever, sliding the end out, and pushing the grey lever again.
  6. Once the printer is done initializing, you can insert the badges. This is done by opening the flap at the back of the printer, and inserting the badges into the printer with the stickers facing upward. You may need to push slightly, after which the printer will automatically pull in the badges. If the first empty badge comes out of the front, you can cut his off, by pressing the "cut"  button. 

For more information on the printer, and its errors that you might encounter, see the following article "Errors on your printer".

The initiliazing of the printer itself can take up to a couple minutes, you can start setting up the tablet during this.

Setting up the tablet

  1. Take out the tablet (5) , and turn it on by holding the power button on the side. Also take out the tablet stand (6), you can fold this out and place the tablet on it when not in use.
  2. Once turned-on, open the aanmelder.nl Check-in app by pressing the app icon on the homescreen.
  3. In the app, press "Scan config QR code" , and scan the QR code in the PDF from your event. This will load your event onto the tablet.
  4. After the event is loaded, you can select the printer that you want to connect to, and press the blue arrow button to continue. This brings you to the main screen of the app.
  5. If the bluetooth icon on the right top is white, the tablet is connected with a printer and you can skip this step. Otherwise, press the settings icon, and navigate to the printers tab, here you can select which printer you want to connect to.
  6. Wait untill the app gives the notification "printer is connected" or until the bleutooth icon is white. Now the tablet and printer are connected.

For more information on the tablet, and the aanmelder.nl Check-in app, see the following articles "How do the tablets work?", and "How does the Check-in app work?".

Printing the first (test) badge

  1. Once the tablet is connected, navigate to the participants list, select a random participant (or yourself). Then print their badge using the print icon on the top left of the screen. This does not check-in the participant.
    1. If the badge comes out, but the print quality is poor, or colors are mixed up, let the printer clean itself by pressing the "head maintenance"  button. Note that this can take a couple of minutes. 
    2. If the badge does not come out, make sure the tablet and printer are connected, and no errors are shown on the printer, for errors see "Errors on your printer". Otherwise, try restarting the check-in app, and restarting the printer. If this does not work, contact your aanmelder.nl contactperson.

Packing the equipment

  1. Once your event is over, navigate to the "administrator"  tab in the Check-in app, and press "remove event config" . This makes sure that no participant data is left on the tablet.
  2. After this, you can turn-off the tablet by holding its power button and pressing "power off".
  3. To power-off the printer, hold its power button untill all the light go out. Only after this flip the black switch to off, and remove the power cable.
  4. Remove the badge catcher, and retract it by pulling out the grey lever again.
  5. Slighty open the front of the printer by pulling on the grey handle, now you can easily pull the badges out the back of the printer. Make sure to properly close the printer again.
  6. Finally, put all the equipment in their specific slots in the case, as shown in the first image of this article. Make sure the printer is oriented with the stickered side towards the lid of the case.