Step-by-step: Setting up an event

1. General settings

In the general settings you define the foundation of your event. Here you determine the name and date, choose the language, and set the web address. You can also link your own domain name or embed your registration form on an existing website. Additionally, you can control whether registration is open or closed.

• Set the event language

• Edit name and date

• Set web address

• Domain name & embedding

• Open or close registration

2. Registration form

The registration form is the core of your event. This is where you collect all participant data: from required basic fields to additional questions and preferences. You can adjust settings per question, add dependencies, and link tickets so that the correct price or option appears automatically.

• Add extra questions

• Add new questions

• Settings per question

• Set dependencies

• Link tickets to the form

3. Payments

In the Payments module you manage everything related to ticket sales and registration fees. Choose a payment system, configure VAT, and add payment options such as iDEAL, Credit Card, or PayPal. You also create access passes and tickets, link them to the registration form, and manage refunds.

• Payment systems: DCS or Stripe

• VAT settings

• Set payment options (iDEAL, Credit Card, PayPal, Bank transfer)

• Creating fees and tickets

• Link tickets to registration form

• Request refunds

4. Design

You can choose from templates or configure your own fonts and colors. You can also use a custom banner or background and refine the style further with CSS so the website and forms match your branding.

• Set fonts

• Add custom fonts

5. Website

The website builder allows you to easily create your own event website. Add pages with program details, location, and contact information, or include your own content. The styling of your site is automatically applied based on the Design settings.

• The website builder

6. Email settings

In the email settings you manage your event communication. Set the sender and salutation, edit the confirmation message, and use automatic codes to insert details such as name, workshop, or QR code. You can add banners and send test emails to review your communication.

• E-mail sender settings

• Set naming format and salutation

• Confirmation message settings

• Confirmation message formatting 

• Use automatic replacement codes (name, workshop, QR code)

• Add banners to emails

7. Contacts

Here you manage contacts to whom you want to send an invitation for the event. You can import a contact list via Excel, add new people, and edit their details. With labels you can easily create groups for targeted messaging later.

• Import contacts

• Manage contacts

8. Messages

In Messages you create your invitations, announcements, surveys, and SMS messages. Format your messages in the editor, choose the recipients, and send them immediately or schedule them for later. You can also send reminders to those who haven’t registered yet.

• Types of messages

• Formatting messages

• Sending messages

• Automatic sending / scheduling

• Sending SMS messages

9. Survey

Here you create surveys to collect feedback from your participants. You can send the survey, customize the confirmation message, and later view or export the results.

• Create survey and view results

• Edit survey confirmation

• Survey results overview

10. Statistics

Here you can view your event results in numbers. You can see general statistics, answer statistics per question, and export data for reporting.

• View statistics (general)

• Statistics per question

• Export statistics

11. Registrations

In Registrations you will find all participants who have signed up. You can view and edit their details, create participant groups (static or dynamic), and track payment status. You can also manage invoices, process refunds, and export data to Excel.

• Manage registrations

• Create participant groups

• Track payment status

• Manage and credit invoices

• Refunds